Support

Customer Support

At Quickbus, we are dedicated to providing excellent customer support. Whether you have questions about your booking, need assistance with our services, or have any concerns, we are here to help.

Contact Us

• Phone Support: Call us at (+62) 134 567 891. Our phone lines are open 24/7 for your convenience.
• Email Support: Send us an email at quickbus@support.com. We aim to respond to all emails within 24 hours.
• In-Person Support: Visit us at our office located at Jl. Pulau Komodo, Denpasar, Bali. Our office hours are Monday to Friday, 9 AM to 6 PM.

FAQ

• How do I make a booking?
  Visit our website and fill out the booking form. You can also call us or email us for assistance.

• What is your cancellation policy?
  Cancellations must be made at least 48 hours before the pick-up date to receive a full refund. Cancellations made within 48 hours will incur a cancellation fee.

• Are your vehicles insured?
  Yes, all our vehicles are fully insured. However, the renter is responsible for any excess amount as specified in the rental agreement.

• What should I do in case of a breakdown?
  Contact our 24/7 support line immediately. We will provide assistance and arrange for a replacement vehicle if necessary.